[Quoted from: Harold Burson's Blog, Burson-Marstellar]
The question most often asked me by both students and interns is along the lines of:
“Mr. Burson, based on your experience, what is your best advice for us as we start out careers in public relations? What are the three or four things you think will count most?”
This is what I tell them:
[1] Networking is the most important activity you can undertake, starting now. Approach it in terms of building a support infrastructure that you can tap into as your career and your life goes forward. But never think that networking is simply a matter of knowing people. To be effective, it takes an underlying relationship – shared experiences -and you’ve got to work at it. Just one example of the payoff: when I ask newly recruited employees how they happened to come on to Burson- Marsteller, no less than half say “I knew someone who knew someone” – you get the point!
[2] Working as a member of an organization – a team – is an essential in most careers, especially business. My successor as B-M CEO, Jim Dowling, put it this way: “We prize the individual; we celebrate the team.” It is essential that you earn the trust of those around you: not only your boss, but also your peers and, equally important, the people who work for you. My late partner Bill Marsteller maintained “your direct reports are the ones who really ‘nominate’ you for promotion to higher responsibility.” At Burson-Marsteller more than half of all involuntary separations of professional employees is caused by an employee’s inability to work with his/her teammates – to “fit in” as a member of the organization.
[3] Never cease working to become a better writer and a more effective speaker. One of the scarcest commodities in public relations today is the scarcity of competent writers. My observation is that the newly-hired staffer who demonstrates a strong writing ability soon becomes one of the office’s most billable employees. There is always a need for good writing, and word spreads fast.
[4] Develop as broad a knowledge base as possible. In our kind of work, all kinds of problems arise. And as consultants, in all fields of social, political and economic endeavor. Strive never to be caught tongue-tied for a total lack of knowledge even on a subject remote to your every day existence. The old fashioned way of doing this has been by reading – traditionally, newspapers, magazines, books and, of course, television and radio. The new way is the internet – about which most of you are far morĂ© au courant than I. The best advice my Father ever gave me was “try always to be in the know.”
My good wishes to all recent graduates seeking a career in public relations. Even after so many years, I well remember my early years and the many individuals who contributed to whatever success has been heaped upon me. I could never have done it alone – and I believe, at the end of the day, many years from now, you will feel as I do.